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Help
Support
FAQ Send
Feedback
FAQ - Existing Customers
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I have problem entering my license information.
There are 2 methods to enter your license name and code into the full version game to unlock it. First, you can type it manually and second, you can copy and paste it into the window. Make sure not to enter unnecessary blank spaces. For some codes, some characters might be confusing, such as O with 0, I with l and so on. So if you fail to enter the code, try alternate possible characters, for example replace O (letter) with 0 (zero) and so on.
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I lost the game copy that I bought from
e-FunSoft before.
Just send us your email address and order id if available and we'll locate your order in our database. Once we find it, we'll resend your complete order information and full version copy information.
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How can I suggest new game features that I want for the game I already bought?
That's great! We're glad that as our customer, you care about our future game developments. Just send us any feedback you have regarding our games - good or bad. And if you want to see any additional features in the next version, just let us know! |
If you have problems
or questions not listed in this FAQ page, you can request
support here.
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